Your First Visit

Your First Visit

You do not need a referral unless you are referred by your GP under Medicare benefits schedule. 


Although most of our clients are referrals from other physicians, we also receive phone calls or direct visits from public on topics related to running, exercise, and choosing the correct footwear.


Just call Madeleine on (02) 936 24111.


If your problem is related to bone and joint pain, assessment of athlete, posture and walking analysis of children, please bring the following; 

  • Your current day/casual shoes, sport shoes, and/or business shoes
  • Past x-rays, and other clinical reports.
  • Loose clothing for manual assessment of your hips and back.
  • Your old orthotics. 
  • EPC MEDICARE, VETERAN AFFAIR, WORKER COMPENSATION PATIENTS ARE WELCOME.


Do I need a referral from my GP?

No. You can make an appointment the same way you do with our GP as podiatrists aren’t classified as “specialists” under the medical referral system. Call or email our friendly reception staff and they will make a time for you to see a podiatrist.


Can my Private Health Fund cover podiatry?

Yes. Private health funds do cover podiatry but it will depend on your level of cover as to whether you are eligible to claim for these services.

You will need to contact your health fund to find out about your personal entitlements to podiatry fees. Our HICAPS facility allows us to directly claim from your private health fund at the time of your treatment. All you need to pay is the ‘GAP’.


Will Medicare cover podiatry services?

There are some circumstances where Medicare will pay a percentage of the podiatry fees.


Enhanced Primary Care Plan (example)

if you have been classified by your doctor as having a chronic medical condition [such as diabetes] and an Enhanced Primary Care Plan has been lodged with Medicare by your doctor.


This plan may entitle you to 5 podiatry visits a year.


This is solely your doctor’s decision. If you think this may apply to you, then you will need to firstly contact your doctor to make the necessary arrangements and then contact Eastpoint Podiatry for your podiatry care program.


Our HICAPS facility allows for an on-the-spot Medicare refund.



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